Terms of Use

Last updated: June 16, 2026

Welcome to birch-wren. These Terms of Use govern your access to and use of our website. By accessing or using this website, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. We reserve the right to modify these terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.

2. Use of Website

2.1 Permitted Use

You may use this website for:

• Viewing information about our tailoring services
• Submitting enquiries about our services
• Learning about our craftsmanship and processes
• Accessing legal and privacy information

2.2 Prohibited Use

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Scrape, copy, or download content systematically
• Interfere with the proper functioning of the website
• Impersonate another person or entity
• Use automated systems to access the website without permission

3. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of birch-wren or its content suppliers and is protected by United Kingdom and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

4. Service Information

Information about our tailoring services, pricing, and timelines is provided for general informational purposes. While we strive for accuracy, we reserve the right to modify service offerings, prices, and specifications without notice.

Final pricing and service details will be confirmed during the consultation process and formalized in a separate service agreement.

5. Form Submissions and Enquiries

When you submit an enquiry through our website:

• You represent that all information provided is accurate and complete
• You consent to us contacting you regarding your enquiry
• You understand that submission does not create a binding contract for services
• We reserve the right to decline service requests at our discretion

6. Third-Party Links

Our website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party websites is at your own risk.

7. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of content
• Uninterrupted or error-free operation

We do not warrant that the website will be available at all times or that it will be free from viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by law, birch-wren shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the website
• Any errors or omissions in website content
• Unauthorized access to your information
• Any other matter relating to the website

Our total liability for any claims arising from your use of the website shall not exceed the amount you paid to access the website, which is zero for website visitors.

9. Indemnification

You agree to indemnify and hold harmless birch-wren, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the website
• Your violation of these Terms of Use
• Your violation of any rights of another party

10. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy and GDPR Information. Please review these documents to understand how we collect, use, and protect your personal information.

11. Advertising Disclosure

This website contains advertising and promotional content about our tailoring services. The information presented is commercial in nature and designed to promote our business offerings.

12. Product and Service Disclaimers

Our garments and tailoring services are not intended to replace professional equestrian safety equipment or medical advice. Results and garment performance may vary based on usage conditions, care practices, and individual requirements.

We recommend consulting with equestrian professionals regarding appropriate attire for your specific discipline before making purchasing decisions.

All moisture protection claims refer to water-resistant properties under normal riding conditions and do not guarantee complete waterproofing in all circumstances.

13. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms of Use, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and birch-wren regarding use of this website.

16. Contact Information

For questions about these Terms of Use, please contact us:

Email: [email protected]

Address: The Tailoring House, 47 Meadowbrook Lane, Stow-on-the-Wold, Gloucestershire GL54 1EQ, United Kingdom